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Fair questions, straight answersEverything people ask us.
If your question isn't here, the phone works great: (219) 204-9201. Texting works too.
Are you licensed and insured?
Helpful Home Solutions LLC is fully insured and bonded. We're happy to provide proof of insurance with any estimate — you should ask that of anyone who works on your home.
Do you really give free estimates?
Yes — genuinely free, in person, with real numbers. No trip charge, no pressure, and no 'estimate' that mysteriously doubles once work starts. If we find surprises mid-job, you hear about them the same day with a straight price.
What areas do you serve?
We're based in Buffalo, just outside Monticello, and serve all of White County plus Carroll, Pulaski, and Tippecanoe counties — Monticello, Brookston, Monon, Wolcott, Delphi, Winamac, and greater Lafayette. Not sure if you're in range? Call — we're flexible for the right project.
Do you offer discounts or financing?
Both. Seniors and veterans get a discount on labor — our thanks, plainly. And financing is available for larger projects, so a needed roof or remodel doesn't have to wait on a lump sum.
Who will actually be working on my house?
Zack and Haley — the owners. We're deliberately a small operation: the people who quote your job are the people who do your job. No rotating crews, no strangers, no telephone game between salesman and installer.
Do you handle emergencies?
We answer emergency calls. A roof opened by a storm, a leak coming through the ceiling, a door that won't secure — call, and we'll get you stabilized fast and fixed right after.
How far out are you scheduling?
It varies by season — spring and summer book fastest. Estimates usually happen within days, and we'll give you an honest start window rather than an optimistic one. When we commit to a date, we show up on it.
Can you handle a whole project, or just pieces?
Both, comfortably. We're a general contractor who self-performs carpentry, flooring, tile, drywall, paint, roofing, siding, and fixture-level plumbing and electrical — so a full remodel runs under one roof. But no job is too small; half our week is handyman lists.
Do you work on lake homes and rentals?
Constantly — Freeman and Shafer homes are a big part of our week. We understand guest-season deadlines, keyless access, and working around renters, and we're a good number to have for off-season checkups too.
How do payments work?
Simple and in writing: a clear scope and price before work starts, progress payments on bigger jobs, and final payment when you've walked the finished work with us and you're happy. No large cash deposits up front.
Senior & veteran discounts.
Financing available.
The folks who built this community — and the ones who served it — get a discount on labor, every job, no asking twice. And bigger projects don't have to wait on a lump sum: financing is available.
- Senior discount on labor
- Veteran discount on labor
- Financing for larger projects
Question answered? Let's get to work.
Free estimates. Straight answers. One insured crew from the floor to the roof. Call or text (219) 204-9201 — or send the form and we'll call you.
Senior & veteran discounts · Financing available · Insured & bonded · Emergency calls answered